You can connect locally to your Nero gateway when it is connected to a local network. This is particularly useful if you are setting up your Nero on a network with no Internet connection available.
By default your Nero gateway will request an IP address from the DHCP router on the network, generally your modem. This means that you might not know what IP address your gateway has been provided. If you modem doesn't provide a list of devices on your network this guide will help you find the address and connect.
This guide assumes you are connecting your gateway to the network using Ethernet or WiFi, if you want to connect directly to the gateway for troubleshooting purposes please refer to this direct connection article instead.
Find the gateway IP address
If you can't get the IP address from the DHCP server (likely your modem) then you can use a network scanning tool to help you locate it. We use and recommend Fing (iOS App Store / Google Play Store) as a simple solution for mobile.
Ensure you are connected to the same network as your Nero gateway before proceeding!
- Download the Fing app to your device and then launch it
- Start a scan of your network and wait for it to complete. This usually takes only a few seconds to complete.
- Locate your gateway by looking for the device with your gateways serial number, like the one indicated in the screenshot.
- Open your web browser and enter the IP address in the address bar, in this case 10.0.0.143. After a few moments the Nero interface should load.