Airtopia is a premium plugin, to purchase a copy please visit the Plugin Store.
Failed to Open IO Port
If the Airtopia unit was not reachable when the Nero engine loaded it will fail to properly load the plugin. If this happens you will need to reload the engine after confirming that the Airtopia unit is working correctly. This is simple to do via the Web UI:
- Navigate to Settings then Z-Wave Settings and select the Advanced Tab. Click Go next to the entry Reload Engine.
- Allow the gateway about 30 seconds to reload the engine, longer if you have a very large system. Then go to the Devices page and confirm your device has properly connected.
Can't detect device
If the Airtopia unit is not reachable from Nero you will get a Can't Detect Device error appear on the device widget. Check that the Airtopia and Nero both have a stable connection to the network and are both able to communicate with each other reliably.